Privacy policy

BASIC INFORMATION ABOUT THE SELLER

Name: Khao Sun USLUŽNI OBRT ZA LJEPOTU I NJEGU TIJELA, vl. Davor Kopilović
Registered office: Slaviše Vajnera Čiče 11, 51 000 Rijeka
Salon address (Medvedgradska): Medvedgradska 49, 10 000 Zagreb
Salon address (Malešnica): Malešnica 14, 10 000 Zagreb
MBS: 92165320
Business bank and IBAN account number: RAIFFEISENBANK AUSTRIA d.d., Đure Šporera 2, Rijeka, HR6624840081102750645
OIB: 55106236777
Owner: Davor Kopilović
Phone number: +385 98 975 4924
E-mail address: zagreb@khao-sun.hr


PRIVACY POLICY

The purpose of this Privacy Policy is to provide all relevant information about which personal data we collect, how we collect it, how we use and store it, and with whom we may share it, in relation to the use of the website www.zagreb.khao-sun.hr

By using the website www.zagreb.khao-sun.hr (hereinafter: the website), users are considered to be familiar with this Privacy Policy at all times and to fully understand and accept it.

By accessing and using the website, you confirm that you have read, understood, and accepted the provisions of this Privacy Policy, and that you freely and explicitly give consent for the processing of personal data for the purposes defined herein.


DATA CONTROLLER INFORMATION

Name: Khao Sun USLUŽNI OBRT ZA LJEPOTU I NJEGU TIJELA, vl. Davor Kopilović
Registered office: Slaviše Vajnera Čiče, 51 000 Rijeka
Office address: Cenkovečka 2, 10 000 Zagreb
Registered in the court registry of the Commercial Court in Rijeka, MBS: 92165320


DATA PROTECTION OFFICER INFORMATION

Davor Kopilović, tel: +385 98 975 4924, e-mail: zagreb@khao-sun.hr


WHAT PERSONAL DATA WE COLLECT AND HOW

Khao Sun, in performing the activities for which it was established, collects, processes, and uses personal data of users of the website obtained during its use.

We collect and process personal data that you send to our e-mail address zagreb@khao-sun.hr. All data you send via e-mail will be processed and stored so we can contact you and respond to your inquiry. By contacting us directly via e-mail, you guarantee that the information provided is accurate and that you fully agree with the provisions of this Privacy Policy and the conditions stated herein.

We also collect and process personal data of individuals who have accessed the website. To collect data through the website, we use the forms available under the contact section and the booking/order form. At the moment you submit your personal data, you agree to be contacted by us, thereby giving us the right to include you in our database in order to fulfil the requested contact. This is considered your explicit consent.


LEGAL BASIS AND PURPOSE OF PERSONAL DATA COLLECTION

We process personal data based on your consent for the purpose of fulfilling the booking/order form used to request services or products via the form available on the website, as well as for the purpose of responding to inquiries submitted through the contact form. Personal data will not be collected beyond what is necessary to achieve the stated purpose.

Personal data that you send directly via e-mail is collected and processed for the purpose of responding to your inquiry.

Khao Sun will not use any collected data for any other purpose except the one for which it was collected and which is stated in this Privacy Policy or other documents that you received and accepted.


WHO HAS ACCESS TO YOUR DATA

Access to your data may be granted to authorized employees of Khao Sun if necessary to fulfil the purpose for which the data was collected.

Khao Sun USLUŽNI OBRT ZA LJEPOTU I NJEGU TIJELA will not transfer collected data to third parties without the user’s consent, except in cases where such an obligation is regulated by law or required by a state authority based on law.

We may share personal data with authorized third-party service providers who perform certain activities on our behalf, such as providing search results and links, managing the website, troubleshooting, and offering customer support.


RETENTION PERIOD FOR PERSONAL DATA

We process your personal data until the purpose for which it was collected has been fulfilled. After the purpose has ceased, your personal data is no longer used and remains stored in our system for as long as we are legally required to retain archival materials.


SECURITY OF PERSONAL DATA

Data stored on our servers and in our databases is protected, and only authorized persons can access it. We have implemented technical and organizational measures to prevent data loss, unauthorized modification, theft, or access by unauthorized third parties. Data collected through our website is stored in a database accessible to employees with assigned user accounts, as well as technical support for the purpose of maintaining and improving the service.


USE OF COOKIES

The website uses so-called cookies, text files placed on the user’s device by the web server to enable proper functioning of the website.

Cookies are created when the user’s browser loads the visited web destination, which then sends data to the browser, creating a text file (cookie). The browser loads cookies from the local disk when the user returns to the site. This allows the website to adapt the browsing experience to your previous settings (such as remembering a session so you do not need to log in repeatedly over a longer period).

Our website uses technical cookies (mandatory cookies that cannot be disabled) necessary for the functioning of the website. The cookies currently used are:
Cookie for cookie consent (cprz_cookie_consent)
Session cookie (cprz_session)
Security cookie for storing tokens (XSRF-TOKEN)


YOUR RIGHTS REGARDING PERSONAL DATA

Regarding the processing of your personal data, you have the right to be informed (right of access), the right to withdraw your consent at any time, the right to correct or update your personal data so it is always accurate, the right to have your personal data deleted when it is no longer needed for the purposes stated above, the right to restrict the processing of personal data, the right to transfer your personal data in a structured format, and the right to lodge a complaint regarding the processing of your personal data with the competent supervisory authority:
Croatian Personal Data Protection Agency (AZOP), tel. 01/4609-000, e-mail: azop@azop.hr.

Upon written request, within the statutory period of 30 days from the submission of your request, we will inform you whether we have collected any of your personal data during your visits to our website and, if so, which data. Please send your request to:
Khao Sun USLUŽNI OBRT ZA LJEPOTU I NJEGU TIJELA, vl. Davor Kopilović, Slaviše Vajnera Čiče, 51 000 Rijeka.
You may withdraw your consent for the use of your personal data, in whole or in part, at any time. Upon receiving the request for withdrawal, your data will be deleted.


CHANGES AND AMENDMENTS TO THE PRIVACY POLICY

Khao Sun USLUŽNI OBRT ZA LJEPOTU I NJEGU TIJELA is authorized to amend this statement at any time by publishing an updated and/or supplemented version on the website.

MAKE THE RIGHT THING FOR YOUR HEALTH